B2B SaaS · 5 min read
Northgate Analytics
Cut mean time to explain slow queries from hours to minutes with Insightral deterministic rules and plug-in AI.
< 10 min
MTTR for query issues (-78%)
120+
Rules firing weekly
0
Security exceptions
The problem
Northgate Analytics ran Postgres for 40+ microservices but relied on manual pg_stat_statements exports during incidents. Security policy blocked shipping query literals to external monitoring SaaS, so engineers spelunked via SSH while stakeholders waited.
The solution
Insightral's read-only agent ran inside Northgate's VPC with fingerprint-only egress. Deterministic rules surfaced bloat and lock contention; plug in your own AI model explained findings without exporting query bodies. MCP tools let engineers ask follow-ups from Cursor during incidents.
The outcome
Mean time to root-cause for query regressions dropped from 45 minutes to under 10. Security review passed without exceptions — no literal query text crossed the boundary.
“We finally have an advisor that security can approve and on-call can actually use at 2 AM.”